Smart Hands Technician

**The work** Smart hands for colocation customers in Docklands. Patching and unpatching cross connects, swapping optics, reseating and rebooting on request, receiving and installing customer kit, running quarterly asset audits, and keeping the ticket updated so the customer can see what happened and when. Rotating early and late shifts. **What you need** - Two years or more in a data centre, an NOC or a comparable operations role. - Careful with optics and end faces; you clean before you plug, always. - Able to write a clear ticket update that a remote customer can act on. - CSCS card and the right to work in the UK. - Some customers will ask for work under their own change process; you are comfortable with that. **What we offer** A permanent salary in the band above plus a shift allowance, private medical cover, pension and funded vendor training. This is the role most of our shift leads came from. **How to apply** Apply through CableJob. Answer the screening questions in the form; we reply to every application within five working days.